674
call center manager jobs
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
Quick Apply
7d
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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6d
Confidential —Indianapolis, IN
This position will have 10-15 direct reports that are all front line team members responsible for talking with customers to schedule appointments, handle…
$90,000 - $125,000 a year
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8d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
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1d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
Phaxis —Philadelphia, PA
Determine strategies; need assessments, performance reviews, planning and cost benefit analysis. Accomplish organizational goals and comply with federal and…
$75,000 - $80,000 a year
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UCI, Inc. —Irvine, CA
Work/life balance - your nights and weekends are your own. Manage a team of high-volume, outbound callers. 3+ years of experience in an outbound call center and…
$90,000 - $110,000 a year
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OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$20 - $25 an hour
8d
Inktel Contact Center Solutions —Fort Lauderdale, FL
A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results.
$50,000 - $60,000 a year
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6d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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14d
TennCare —Nashville, TN
Graduation from an accredited college or university with a bachelor's degree and/or experience equivalent to five years of professional level experience…
$5,508 a month
6h
Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
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14d
EDC Services Group —Longwood, FL
Experience in Facilities Maintenance or a related field is highly desirable. *After-Hour Request: *Participate in the after-hours rotation schedule to answer…
$45,000 - $55,000 a year
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7d
Integrity Home Exteriors —Toledo, OH
Previous call center or sales experience. Coach and manage our 8-10 person call center team. Call center: 2 years (Preferred).
$55,000 - $60,000 a year
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Synergy Power Marketing —Phoenix, AZ
Utilize analytics tools to assess performance, identify trends, and make strategic recommendations. Collaborate with cross-functional teams to implement best…
$60,000 - $80,000 a year
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9h
Confidential —Los Angeles, CA
Management and leadership of Call Center staff, development/delivery of our training curriculum, ensuring quality in calls, and providing reporting and…
$150,000 - $200,000 a year
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Avanti Destinations, LLC. —Portland, OR
Responds to phone calls/emails from dissatisfied customers when those calls/emails cannot be handled by a Travel Consultant and/or Lead Travel Consultant.
$62,500 a year
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7d
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