20 Best Customer Service Representative jobs in Grapevine, TX (Hiring Now!)

Customer Support Analyst
Ariat International —Haslet, TX
Responding promptly to a high volume of calls, voice mails and emails daily. 800# and B2B support includes inbound calls/emails regarding orders, order changes,…
$26.00 - $28.75 an hour
Quick Apply
Customer Service Specialist
RollKall —Irving, TX
Excellent problem solving and technical skills. Technically knowledgeable of software tools. Service working extensively with customers in fast paced…
Estimated: $43.6K - $55.3K a year
Insurance Customer Service Representative
Vlad Cherchenko Farmers Insurance —Irving, TX
Process policy changes, take payments, and ensure a top-notch client experience. I am a Farmers Insurance agency owner in Irving Texas, and I'm looking to hire…
$36,000.00 - $48,188.18 a year
Quick Apply
10d
Entry Level Customer Service and Sales Support
Initium Novum —Dallas-Fort Worth, TX
Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation.
$900 - $1,100 a week
Quick Apply
Customer Service Representative, 1 year exp req
CMAC Roofing —Haslet, TX
*Analytical* – Demonstrates attention to detail and problem solving-skills/troubleshooting, Able to think “outside the box”. Must be bilingual english/spanish.
From $45,000 a year
Quick Apply
Customer Support Representative
Centralized - QCD/GSF/KANPAK —Frisco, TX
Processes a variety of documents, including load plans, bills of lading, driver trip records, order adjustments, variances, special deliveries, credits and…
From $19.50 an hour
Quick Apply
5d
Customer Service Representative
InGenius AB —Grapevine, TX
Prior experience in customer service or a related field is preferred. Answer incoming customer inquiries via phone, email, and chat.
$18.71 - $30.00 an hour
Quick Apply
4d
Customer Service Representative
A-1 Locksmith —Carrollton, TX
Transfer calls when necessary and provide the highest quality of customer service. Two days off per week guaranteed, closed Sundays and holidays.
$17 an hour
Quick Apply
Customer Solutions Associate-Part Time (On-Site)
PRA Group, Inc. —North Richland Hills, TX
Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related…
From $18 an hour
Call Center Bilingual Licensed Therapist
Fusion BPO Services —Texas
Must hold a valid license as a clinical social worker or clinical therapist. Must be licensed in the state of Texas and able to work under the supervision of a…
$68,000 - $73,000 a year
Quick Apply
11d
Active Trader Customer Support Representative
Cobra Trading, Inc. —Carrollton, TX
Must thoroughly enjoy building client relationships, calling existing clients, making warm sales calls and prospect follow up.
$80,000 - $90,000 a year
Quick Apply
Call Center Representative
SkyOne Federal Credit Union —Lewisville, TX
Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly.
$20.50 - $26.00 an hour
Quick Apply
9d
Call Center Representative
All My Sons Moving & Storage —Carrollton, TX
All My Sons Moving & Storage is hiring part-time and Full-time Call Center Sales agents. Customer service: 1 year (Required).
$14 - $17 an hour
Quick Apply
Customer Service Representative - Fluid Power
Hydradyne, LLC —Fort Worth, TX
Process customer telephone orders, assist walk-in customers, price, and delivery inquiries, quoting of products and quoting on hydraulic power units and other…
From $50,000 a year
Quick Apply
Customer Service Representative/Front Desk
Allied Medical of SW Florida —Coppell, TX
Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Track record of over-achieving quota.
$17.00 - $19.50 an hour
Quick Apply
11d
Customer Service/Sales Agent
Fred Loya Insurance —Richardson, TX
$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.
$14 - $17 an hour
Quick Apply
Customer Service and Scheduling
Perma-Pier Foundation Repair —Grand Prairie, TX
This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on…
From $18 an hour
Quick Apply
Customer Service Representative
EPS —Fort Worth, TX
Conduct outbound calls to follow up on customer inquiries. Perform data entry tasks accurately and efficiently. Upsell products and services to customers.
From $14 an hour
Quick Apply
Customer Service Representative - Membership
AAA Texas —Coppell, TX
Work directly with customers through inbound phone calls. Responsibilities include receiving and successfully resolving member service requests via the…
Estimated: $31.7K - $40.1K a year
8d
Customer Service Representative
DAIOHS U.S.A., INC. —Dallas, TX
Processes a high volume of incoming calls and emails, including customer orders submitted by telephone, email, and fax. 401(k) and company matching.
$19 - $79 an hour
Quick Apply

I want to receive the latest job alert for Customer Service Representative in Grapevine, TX

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Analyst

Ariat International - Haslet, TX

Quick Apply

Job Details

Full-time $26.00 - $28.75 an hour

Benefits

Store discount
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Word
Spanish
Microsoft Excel
Management
EDI
Customer service
SAP
Microsoft Office
3 years
Analysis skills
Computer skills
Order entry
Communication skills
Order fulfillment

Full Job Description

About the Role

The Account Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. Support and communicate with sales representatives, retailers, and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having an in-depth knowledge of product and order statuses. Responsible for running daily reports and analyzing the data to ensure the order book is up-to-date and product is strategically shipped to retailers. Support coworkers on an as needed basis and meet all company and department initiatives.

You’ll Make a Difference By

Providing courteous and professional service to internal and external customers.
Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise.
Management of assigned accounts through ensuring orders are entered accurately and confirmed in a timely manner.
Responding promptly to a high volume of calls, voice mails and emails daily.
Daily price verification and auditing of EDI and open orders. Quick resolution of order discrepancies.
Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives.
Collaborating with Allocation Specialist and Distribution team to ensure orders are filled in and shipped in a timely manner.
Resolution of a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery.
800# and B2B support includes inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage.
May include a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed.
All other tasks and duties as assigned.

About You

Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; VLOOKUP; formulas)
Strong analytical skills required to determine possible issues, interpret data and identify solutions.
Experience with order processing and management, product allocation in an EDI system.
Knowledge of SAP or similar order entry systems.
Understanding and appreciation of order to cash cycle.
Experience with EDI customers preferred.
Ability to prioritize work, handle multiple tasks and work independently of supervision.
Detail orientated with outstanding follow-through.
Able to solve customer problems, make decisions and take calculated risks to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross-functional departments.
2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment, or manufacturing environment.
Exceptional written, oral, and face-to-face communication skills.
Enthusiastic, friendly, and outgoing with the ability to develop strong working relationships with internal and external customers. Team oriented.
Fast-acting and capable of adapting quickly to change.
Desire and ability to contribute to and enhance Ariat’s unique culture, philosophy, and core values. Team-oriented and holds confidence.
Rely on experience and judgment to plan and accomplish goals. Perform a variety of tasks.

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The hourly range for this position is $26.00 - $28.75 per hour.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

Medical, dental, vision, and life insurance options
Expanded wellness and mental health benefits
Paid time off (PTO), paid holidays, and paid volunteer days
401(k) with company match
Bonus incentive plans
Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

Job Type: Full-time

Pay: $26.00 - $28.75 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Work setting:

In-person

Experience:

Microsoft Excel: 3 years (Required)

Language:

Spanish (Required)

Ability to Commute:

Haslet, TX (Required)

Work Location: In person

Quick Apply

Customer Service Representative jobs in Grapevine, TX

Customer Support Analyst

Customer Service Specialist

Insurance Customer Service Representative

Entry Level Customer Service and Sales Support

Customer Service Representative, 1 year exp req

Customer Support Representative

Customer Service Representative

Customer Service Representative

Customer Solutions Associate-Part Time (On-Site)

Call Center Bilingual Licensed Therapist

Active Trader Customer Support Representative

Call Center Representative

Call Center Representative

Customer Service Representative - Fluid Power

Customer Service Representative/Front Desk

Customer Service/Sales Agent

Customer Service and Scheduling

Customer Service Representative

Customer Service Representative - Membership

Customer Service Representative

Job Seeker Tools

Employer Tools

Browse

Stay Connected