20 Best capital one jobs in Richmond, VA (Hiring Now!)

Work From Home - Ops Prod Coordinator
Capital One —Richmond, VA
You will be responsible for responding to concerns and answering questions. Capital One will consider for employment qualified applicants with a criminal…
9d
Senior Associate, Capital One U Communications
Capital One —Richmond, VA
Effectively leverage a suite of communication channels - like email, Slack, video, internal social computing platforms, and social - while innovating on new…
12d
Bank Operations Coach, Senior Associate (Onsite)
Capital One —Richmond, VA
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Senior Risk Associate - US Card
Capital One —Richmond, VA
Executing critical risk management activities both with and independent of the vertical risk manager. Collecting data and information, and using analytics and…
12d
HR Associate, Tech Students & Grads Learning & Development
Capital One —Richmond, VA
Partner with key stakeholders and program managers to set the strategy and design of our end-to-end learning strategies & experiences (Onboarding, Experience…
2d
Anti-Money Laundering Sr. Investigator I, Transaction Monitoring Operations
Capital One —Richmond, VA
Sustained ability to maintain latency less than 250 ms in voice calls is required. Capital One will consider for employment qualified applicants with a criminal…
Café Ambassador - Richmond Area
Capital One —Richmond, VA
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…
Principal Coordinator, Security Consultant
Capital One —Glen Allen, VA
This position is responsible for incident intake, incident documentation, critical response communications, monitoring and responding to calls for service and…
Principal Associate, Support Operations (Windows)
Capital One —Richmond, VA
This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies.
Senior Administrative Assistant (Administrative Support Assistant III) - Card Legal
Capital One —Richmond, VA
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…
11d
Anti-Money Laundering (AML) Fraud Investigator II
Capital One —Richmond, VA
Sustained ability to maintain latency less than 250 ms in voice calls is required. Capital One will consider for employment qualified applicants with a criminal…
Process Manager - ATM Operations (Hybrid)
Capital One —Richmond, VA
Collaborate with cross-functional teams to develop and implement strategies to optimize ATM operations and drive business objectives.
12d
Project Delivery Associate for Learning Infrastructure & Design
Capital One —Richmond, VA
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…
3d
Sr. Associate, Capital Markets & Risk (Stress Test Forecasting Team)
Capital One —Richmond, VA
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…
Senior Associate, Tech Students & Grads Instructional Designer
Capital One —Richmond, VA
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2d
Senior Associate, Client Services Treasury Management Servicing
Capital One —Richmond, VA
Complete a high-volume of inbound and outbound phone calls daily. Has experience with technical support and is able to easily explain technical solutions to…
4d
Principal Operations Production Coordinator - Treasury Management Fulfillment
Capital One —Richmond, VA
You must be within 50 miles driving distance from our Capital One hub in Richmond, VA. Capital One will consider for employment qualified applicants with a…
Sr. Associate, Risk Management (Card)
Capital One —Richmond, VA
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…
5d
Principal Coordinator, Commercial Loan Servicer
Capital One —Richmond, VA
Develop, design, and implement inter-departmental controls and risk reducing processes with the primary goal of maintaining accurate books and records.
HR Manager, Workday Operations & Testing
Capital One —Richmond, VA
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Work From Home - Ops Prod Coordinator

Capital One - Richmond, VA

Apply Now

Job Details

Full-time 9 days ago

Benefits

Work from home

Qualifications

Google Suite
Writing skills
Process improvement
Microsoft Office
High school diploma or GED
Typing
1 year
Banking
VPN

Full Job Description

Locations: VA - Richmond, United States of America, Richmond, Virginia

Work From Home - Ops Prod Coordinator

As a Coordinator, you will execute on assigned cases and/or workflow assigned by leadership. Agents will ensure the department meets business service levels by achieving productivity results and quality metrics. You will be responsible for responding to concerns and answering questions. The role requires attention to detail, good judgment, and the ability to effectively communicate in writing and verbally within the team and externally (other Capital One departments, customers, and outside agencies). Expect to work in a fun, fast paced environment, where results and milestones are recognized and encouraged.

Responsibilities:

Process assigned cases with the allowed time frame
Manage assigned workflow and tasks
Ensure accuracy and highest quality assurance standards
Be knowledgeable of assigned processes
Able to locate possible process improvements
Effectively communicate with manager and peers

In this role you will:

Complete testing to ensure quality products
Challenge current process design to be more standardized, scalable and sustainable

Characteristics to succeed in this role:

Ability to work both independently and collaboratively
Able to locate process improvement
Excellent teamwork
A forward-focused, results oriented, positive attitude is required

Basic Qualifications:

High School Diploma, GED or equivalent certification
At least 1 year of experience in MS Office or Google Suite
At least 1 year of banking experience

Preferred Qualifications:

At least 2 years of banking experience

Department Hours of Operation: Monday - Friday 7:00 AM - 5:00 PM EST

Work from Home Technology Requirements

Secure home office environment that is free from background noise and distractions
Reliable private internet connection that is not supplied via cellular data or hotspot is required
- A private network that is password protected where you have ownership or line of site sight to every device on the network
- Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
- Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
- ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
- To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and

technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Location Requirements

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Work From Home:
$43,680 - $43,680 for Ops Prod Coordinator

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Apply Now

capital one jobs in Richmond, VA

Work From Home - Ops Prod Coordinator

Senior Associate, Capital One U Communications

Bank Operations Coach, Senior Associate (Onsite)

Senior Risk Associate - US Card

HR Associate, Tech Students & Grads Learning & Development

Anti-Money Laundering Sr. Investigator I, Transaction Monitoring Operations

Café Ambassador - Richmond Area

Principal Coordinator, Security Consultant

Principal Associate, Support Operations (Windows)

Senior Administrative Assistant (Administrative Support Assistant III) - Card Legal

Anti-Money Laundering (AML) Fraud Investigator II

Process Manager - ATM Operations (Hybrid)

Project Delivery Associate for Learning Infrastructure & Design

Sr. Associate, Capital Markets & Risk (Stress Test Forecasting Team)

Senior Associate, Tech Students & Grads Instructional Designer

Senior Associate, Client Services Treasury Management Servicing

Principal Operations Production Coordinator - Treasury Management Fulfillment

Sr. Associate, Risk Management (Card)

Principal Coordinator, Commercial Loan Servicer

HR Manager, Workday Operations & Testing

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