565
call center manager jobs
AAA Oregon/Idaho —Lake Oswego, OR
Ability to analyze problems and make independent decisions using sound judgement. Able to work with diverse groups of employees and customers in a inclusive and…
$66,000 - $70,000 a year
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Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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13d
MaxxSouth Broadband —Booneville, MS
Monitors sales data to ensure that the department hits its quotas and maintains proper customer experience KPIs by monitoring 100% of customer calls with an…
Estimated: $52K - $65.9K a year
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5d
Confidential —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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13d
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $89,000 a year
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HIRESIGMA PRIVATE LIMITED —New Hampshire
Call center management: 5 years (Required). Bachelor’s and/or 5 years’ experience in call center management required.
$44,388.46 - $70,000.00 a year
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2d
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Handle escalated customer inquiries and complaints.
$21 - $26 an hour
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9d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
MaxxSouth Broadband —Booneville, MS
Consistency in the implementation of all practices and procedures within the team. Coaching and motivation of their assigned team to meet and exceed where…
Estimated: $34.8K - $44.1K a year
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Dialog Direct a Qualfon Company —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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4d
Confidential —Irvine, CA
Monitor inbound calls to improve the quality, minimize errors, and track operative performance. The Manager monitors phone calls and audits files to verify that…
$75,000 - $85,000 a year
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Confidential —Austin, TX
Collaborate with senior management to develop and execute strategies for improving social media customer experience.
From $60,000 a year
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10d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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4d
Brothers Food Service —Austin, TX
Responsible for overall order entry process - review flow accuracy, ensure cut off times are adhered to communicate with Sales Management regarding potential…
$45,000 - $55,000 a year
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LaSenza / Current Media Group (Regent, L.P.) —Colorado Springs, CO
Set own priorities related to the organization's goals without direction from others. Ability to develop, review, and analyze reports.
$55,000 - $65,000 a year
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BCFORWARD TECHNOLOGIES PRIVATE LIMITED —Boston, MA
Provides information and assistance to customers via telephone email letter chat text and web-based forms. An associates degree from an accredited institution…
$35 - $36 an hour
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3d
TransPerfect —El Paso, TX
Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA. Manage financial plan for site.
Estimated: $82.7K - $105K a year
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Pinpoint Scaling —Remote
Perform onboarding calls with new clients to get them acquainted with our process. Review campaign data and identify trends to develop strategic recommendations…
$4,000 - $6,000 a month
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12d
Do It Right Plumbers Inc. —Orange, CA
Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both…
$80,000 - $96,000 a year
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1d
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