20 Best front desk manager jobs in Las Vegas, NV (Hiring Now!)

Front Desk Agent
Fontainebleau Las Vegas —Las Vegas, NV
Answer phone calls and respond to emails professionally, addressing guest inquiries and routing calls to the appropriate departments.
$20 an hour
2d
Front Desk Agent
Hampton Inn & Suites —Henderson, NV
Monitor and issue appropriate charges to guests for phone calls, suite shop, and business services. Screen and transfer calls to the appropriate person while…
Estimated: $25.8K - $32.7K a year
Quick Apply
Front Desk Representative
SAHARA Las Vegas —Las Vegas, NV
Ensure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing…
From $17.50 an hour
Quick Apply
Front Desk Agent - Steady Extra (Paris LV)
Caesars Entertainment —Las Vegas, NV
Greets all guests with the proper introduction, and makes them feel welcome; answers telephone promptly, with a pleasant voice; attends to all guest inquiries;…
Estimated: $26.6K - $33.7K a year
9d
Kids Club Manager
EOS Fitness —Las Vegas, NV
Childcare training, coaching, success, and problem resolution of front desk staff. Maintain with compliance and knowledge of state/county/city requirements.
From $14.25 an hour
Quick Apply
2d
NOW HIRING!!! Administrative Assistant - Tahiti Resort
Soleil Management —Las Vegas, NV
Assist as needed with FD coverage, reservations and telephone call overflow. Provide exceptional customer service in every interaction with owners and guests.
Estimated: $29.9K - $37.9K a year
Quick Apply
6d
Front Desk Supervisor
Las Vegas Homewood Suites City Center —Las Vegas, NV
Corresponds with group and travel agents to answer special requests for rooms and rates. Assists in scheduling front desk personnel within budget guidelines to…
$17 - $19 an hour
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Front Desk Receptionist Summerlin
WATER WINGS SWIM SCHOOL —Las Vegas, NV
You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and…
$14 - $16 an hour
Quick Apply
2d
GUEST SERVICES REPRESENTATIVE
Kampgrounds Of America —Las Vegas, NV
Greet and welcome all guests approaching the front desk in accordance with KOA standards. They will accommodate campground guests by registering, issuing keys,…
Estimated: $24.6K - $31.1K a year
Quick Apply
Registration Clerk - Medical Front Office
Nevada Orthopedic & Spine CTR. —Las Vegas, NV
Keep admission desk clean and organized. Must have excellent customer service etiquette. Process daily batches for payments received.
Estimated: $31.2K - $39.4K a year
Guest Service Agent
Holiday Inn Express & Suites - Spring Valley —Las Vegas, NV
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$15.50 an hour
Quick Apply
Front Desk Lead
Hyatt Place Silverton Village —Las Vegas, NV
The Lead Gallery Host will greet guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional…
Estimated: $33.3K - $42.2K a year
Quick Apply
Member Service Representative (Sahara- 1221 E. Sahara, Las Vegas NV)
Planet Fitness LV-Sahara —Las Vegas, NV
The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness…
$12.75 an hour
Quick Apply
Member Service Representative
Planet Fitness LV-Boulder —Las Vegas, NV
Greet members, prospective members and guests, providing exceptional customer service. Answer phones in a friendly manner and assist callers with a variety of…
$13.25 an hour
Quick Apply
Front Desk Agent- Steady Extra (Harrah's LV)
Caesars Entertainment —Las Vegas, NV
Greets all guests with the proper introduction, and makes them feel welcome; answers telephone promptly, with a pleasant voice; attends to all guest inquiries;…
Estimated: $28.5K - $36K a year
Sales Associate
Orangetheory - Franchise #0324 —Las Vegas, NV
Selling memberships to help the studio thrive. Greeting everyone who enters the studio with enthusiasm, energy and knowledge.
$15 - $17 an hour
Quick Apply
Overnight- (Rancho) 4488 N. Rancho Drive
Planet Fitness LV-Rancho —Las Vegas, NV
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer…
$13 an hour
Quick Apply
Member Service Representative-(Decatur & Meadows 230 S. Decatur Blvd)
Planet Fitness LV-Decatur & Meadows —Las Vegas, NV
The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness…
$12 an hour
Quick Apply
Administrative Assistant - Tahiti/Club
Soleil Management, LLC —Las Vegas, NV
Prior front desk or hotel guest service experience strongly preferred. Assist as needed with FD coverage, reservations and telephone call overflow.
$17.50 an hour
12d
Overnight {LV Flamingo}
Planet Fitness LV-Flamingo —Las Vegas, NV
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer…
$13.75 an hour
Quick Apply

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Front Desk Agent

Fontainebleau Las Vegas - Las Vegas, NV

Apply Now

Job Details

$20 an hour 2 days ago

Qualifications

English
High school diploma or GED
Front desk
Guest services
Communication skills
Hotel experience

Full Job Description

POSITION OVERVIEW

Front Desk Agent position is responsible for providing exceptional customer service, handling guest check-in and check-out processes, and assisting guests with inquiries and requests. The Front Desk Agent plays a key role in creating an exceptional and welcoming experience for guests while ensuring efficient front desk operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

Greet guests warmly and efficiently handle their check-in and check-out procedures
Provide a personalized experience, ensuring their preferences and special requests are met
Assist guests with inquiries, requests, and information about the hotel's facilities, services, and local attractions, striving to exceed guest expectations
Respond promptly to guest inquiries, concerns, and complaints with empathy and professionalism
Take ownership of any issues and follow through to ensure guest satisfaction
Answer phone calls and respond to emails professionally, addressing guest inquiries and routing calls to the appropriate departments
Manage cash transactions accurately and responsibly, including guest payments, room deposits, and cash float reconciliation
Maintain the front desk area, ensuring it is organized, clean, and presentable at all times
Handle guest complaints or issues promptly, taking ownership to resolve concerns and elevate matters to the Front Office Manager when necessary
Maintain guest privacy and uphold hotel security procedures, verifying guest identification and providing secure access to guest rooms
Foster positive guest relations by demonstrating a courteous and professional demeanor and anticipating guest needs
Identify opportunities to upsell hotel services, room upgrades, and packages to enhance the guest experience
Coordinate with other hotel departments, such as housekeeping, engineering, and reservations, to meet guest requirements and ensure seamless operations
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

High school diploma or equivalent is required
Previous experience in a front desk, guest services, or customer-facing role within the hotel or hospitality industry is preferred but not mandatory
Excellent communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds and cultures
Strong organizational and multitasking abilities to manage guest inquiries, check-ins, and other front desk responsibilities efficiently
Proficiency in using hotel reservation systems, property management systems (PMS), and other front office software
Customer-centric mindset with a passion for delivering exceptional guest experiences
Attention to detail to ensure accurate guest information, reservations, and billing
Professional appearance and conduct, with a warm and welcoming demeanor
Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

$20 per hour

Apply Now

front desk manager jobs in Las Vegas, NV

Front Desk Agent

Front Desk Agent

Front Desk Representative

Front Desk Agent - Steady Extra (Paris LV)

Kids Club Manager

NOW HIRING!!! Administrative Assistant - Tahiti Resort

Front Desk Supervisor

Front Desk Receptionist Summerlin

GUEST SERVICES REPRESENTATIVE

Registration Clerk - Medical Front Office

Guest Service Agent

Front Desk Lead

Member Service Representative (Sahara- 1221 E. Sahara, Las Vegas NV)

Member Service Representative

Front Desk Agent- Steady Extra (Harrah's LV)

Sales Associate

Overnight- (Rancho) 4488 N. Rancho Drive

Member Service Representative-(Decatur & Meadows 230 S. Decatur Blvd)

Administrative Assistant - Tahiti/Club

Overnight {LV Flamingo}

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