20 Best jobs in Providence, RI (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
4d
ESS Substitute Bus Monitor
ESS Education —Johnston, RI
An ESS substitute bus monitor plays an integral role in assisting the school bus driver in providing a safe, orderly, and efficient transportation service for…
$14 an hour
Member Sales and Service Call Center Representative (remote) - Rhode Island
AAA Northeast —Providence, RI
Promote AAA Digital Membership experience, assists members with navigating AAA Website and Mobile app. You have applied to a work from home position, and as…
$18.75 an hour
Quick Apply
1d
Steel Detailer
The Berlin Steel Construction Company —Johnston, RI
The Berlin Steel Construction Company is a full service specialty contractor, primarily with structural steel and miscellaneous metals.
Estimated: $48.2K - $61K a year
Quick Apply
Project Manager / Must have experience as an Architect
CME Architects —Plainville, MA
Draw detailed scaled plans based on field measurements, preliminary concepts, sketches, engineering calculations, and client input.
$65,000 - $78,000 a year
Quick Apply
Wait Staff
Anchor Bay at Greenwich —East Greenwich, RI
Earn Rewards: Track your progress and earn award points for clocking in & out on time, answering surveys and for other contributions in the community.
Estimated: $26.6K - $33.7K a year
Quick Apply
Lead Foreman
Superior Drywall, Inc. —Fall River, MA
Read and interpret blueprints, schematics, and construction plans. Strong knowledge of blueprint reading, quality control, schematics, and construction…
Estimated: $54.6K - $69.2K a year
Quick Apply
Associate Optometrist - Full or Part-Time
Eyes on Lincoln —Lincoln, RI
Meets all required state standards for COPE approved hours of continuing education. Assist in the development of the overall practice through accountability and…
$130,000 - $150,000 a year
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Automotive Office Clerk
Tasca Automotive Group —Cranston, RI
Tasca Automotive Group is looking to expand its currently talented office staff. We are looking for motivated talented people to join our team. If you have…
$16 - $20 an hour
Quick Apply
Director of Manufacturing Operations
Jane Addams Resource Corporation —Providence, RI
Supervises and develop technical training instructors and job developer; provide technical support and industry expertise. Models safety on the shop floor.
$65,000 - $75,000 a year
Quick Apply
ESS Substitute Teacher
ESS Education —Central Falls, RI
Review and implement regular teacher's routines, procedures, lesson plans, and curriculum objectives. As leaders in the education staffing space since 2000, ESS…
$165 a day
Talent Management Coordinator
Taco Comfort Solutions —Cranston, RI
Degree is not essential; however, studies in English, Communication, Business Administration, Human Resources, or related field of study preferred.
Estimated: $44.2K - $56K a year
11d
Facilities & Engineering Manager
Cooley Group —Pawtucket, RI
The Facilities & Engineering Manager will also provide maintenance and electrical engineering support for production machinery, equipment, and physical plant.
Estimated: $113K - $143K a year
Quick Apply
Clinical Director
Communities For People, Inc —Providence, RI
Valid driver’s license and vehicle required. Promotes and implements a culture of family centered practices by participating and developing family focused…
$85,000 - $90,000 a year
Quick Apply
3d
Fire Alarm Technician
Sonitrol / Alarm New England —Rhode Island
A valid Fire Alarm Journeyman license in Rhode Island is a prerequisite for this position. We are currently in search of an experienced, *licensed*, and…
Estimated: $64.8K - $82.1K a year
Quick Apply
10d
Estimator Planner - Metal Fabrication
Primary Flow Signal —Cranston, RI
Collaborate with the sales & engineering teams to ensure that cost estimates align with intended design. Strong attention to detail and ability to read and…
$70,000 - $90,000 a year
Quick Apply
O&M Technician
HireVelocity —Pawtucket, RI
Requires valid and current Water Treatment Plant Operator grade II certification as issued by the State of Rhode Island upon date of hire or a transferable…
Estimated: $50.6K - $64K a year
6d
Part-Time Store Cashier/Stocker
ALDI —Cranston, RI
Cashier: Comply with state and local requirements for handling and selling alcoholic beverages. Adheres to cash policies and procedures to minimize losses.
$18 an hour
Merchandising Coordinator
Ocean State Job Lot —North Kingstown, RI
Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be…
$19.00 - $21.50 an hour
11d
Part-Time Store Associate/Cashier/Stocker
ALDI —Johnston, RI
Store Associate & Cashier: Comply with state and local requirements for handling and selling alcoholic beverages• Store Associate & Stocker: Ability to operate…
$18 an hour

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 4 days ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Providence, RI

Call Center Representative (remote) - Providence, RI

ESS Substitute Bus Monitor

Member Sales and Service Call Center Representative (remote) - Rhode Island

Steel Detailer

Project Manager / Must have experience as an Architect

Wait Staff

Lead Foreman

Associate Optometrist - Full or Part-Time

Automotive Office Clerk

Director of Manufacturing Operations

ESS Substitute Teacher

Talent Management Coordinator

Facilities & Engineering Manager

Clinical Director

Fire Alarm Technician

Estimator Planner - Metal Fabrication

O&M Technician

Part-Time Store Cashier/Stocker

Merchandising Coordinator

Part-Time Store Associate/Cashier/Stocker

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