20 Best patient services representative jobs (Hiring Now!)

Bilingual Patient Access Representative
NorthShore Health Centers —Remote
Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer…
Estimated: $31.5K - $39.9K a year
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1h
Patient Access Representative
Vail Health Hospital —Vail, CO
Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls and forward queries to…
$20 - $24 an hour
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6d
ED Patient Registration Representative
WakeMed —Raleigh, NC
The emergency department registration work environment is high-volume fast-paced and requires the ability to greet patients and families upon arrival and…
Estimated: $35.2K - $44.6K a year
11h
PATIENT SERVICES SCHEDULER
RMANJ Management LLC —Englewood, NJ
Comforts patients by anticipating their anxieties and answering their questions. Utilizes clinical knowledge when determining if appointment is consistent with…
Estimated: $36.9K - $46.7K a year
Quick Apply
3h
Patient Representative
Eye Physicians & Surgeons of Augusta, P.C. —Aiken, SC
Must have excellent customer service skills to greet patients at check-in, attention to detail while preparing and collecting patient information and payments,…
From $16 an hour
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8h
Medical Call Center fluent Spanish/English - Work at home
Cook Profitability Services —Wimberley, TX
Once you are able to handle calls, starting pay as an employee is $25 per hour. Also important are basic computer and typing skills, excellent phone skills and…
$25 - $35 an hour
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1h
Patient Services Representative
Great Expressions Dental Centers —Southfield, MI
The Patient Services team is responsible for delivering a best in-class patient experience through timely, accurate and professional follow-up and resolution to…
Estimated: $32K - $40.5K a year
Quick Apply
1d
Patient Services Representative
Center For Advanced Reproductive Services Pc —Hartford, CT
The PSR greets patients, signs patients in; acts as triage/receptionist for incoming patients and telephone calls; schedules patient appointments for new and…
$20 - $21 an hour
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14d
Patient Services Intermediate
University of Michigan —Ann Arbor, MI
Provide front desk backup support - greet patients, perform check-in and check-out functions. Initiate and respond to telephone encounters/in-basket messages in…
2h
Patient Service Representative - Imaging Services - Carmel Valley
Scripps Health —San Diego, CA
The ideal candidate will thrive in a high patient volume environment and enjoy working and learning in a variety of areas while scheduling patient appointments,…
$23.92 - $30.83 an hour
18h
Patient Services Representative - Hybrid
Pathology Billing Services —Phoenix, AZ
Provide high level customer service to patients and other clientele through incoming calls. Assist and resolve all patient inquires through incoming calls.
$18.00 - $21.50 an hour
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Patient Services Representative
Clearway Pain Solutions —Annapolis, MD
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. Efficiently navigates assigned insurance companies'…
Estimated: $37.3K - $47.2K a year
Quick Apply
13d
Patient Service Representative
Providence Swedish —Seattle, WA
Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required…
$26.78 - $37.06 an hour
3d
Wilmington Patient Services Representative
Lawall Prosthetic and Orthotic Services —Wilmington, DE
Data entry and preparation of orders. Assuring timely service to patients. Providing excellent customer service to all patients.
Estimated: $32.4K - $41K a year
Quick Apply
Patient Access Representative
Upward Health —Kansas City, KS
The Patient Access Respresentative is a remote role, responsible for managing a large volume of inbound and outbound calls in a timely manner, effectively…
Estimated: $33.4K - $42.3K a year
Quick Apply
4h
Patient Services Representative
Community Health Centers of Burlington —Burlington, VT
Some experience in a related field or medical office environment. Good computer skills including accurate data entry and the ability to use Microsoft Office…
$20.00 - $24.24 an hour
4h
Patient Service Representative
Independence Family Medicine —Virginia Beach, VA
Ability to hear normal voice level communications in person or through the telephone. Appointment scheduler on multiple telephone line system.
Estimated: $26.4K - $33.5K a year
Quick Apply
1d
Patient Services Representative - FLOAT 40D
Women & Infants Hospital —Providence, RI
The incumbent gathers and provides information to patients, coordinates patient care and scheduling, assists with financial processing, and provides clerical…
Estimated: $38.8K - $49.2K a year
Quick Apply
12d
Patient Services Representative
York County Community Action Corp —Springvale, ME
Responsible for managing all incoming communications when in call center. Strong computer skills with proficiency in Microsoft Word, Excel, Outlook and one…
Estimated: $33.1K - $42K a year
Quick Apply
4d
Patient Financial Services Representative I
WellSpan Health Services —York, PA
Types and/or compiles correspondence and reports, photocopies information, files information, answers the telephone, takes messages and directs calls.
2h

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Bilingual Patient Access Representative

NorthShore Health Centers - Remote

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Job Details

Full-time Estimated: $31.5K - $39.9K a year 1 hour ago

Qualifications

Bilingual
Customer service
HIPAA
High school diploma or GED
Under 1 year

Full Job Description

This is a Bilingual position for Patient Access Representative Full Time.
JOB SUMMARY:
The Call Center is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient access service representatives include, scheduling appointments while providing excellent customer service.
ESSENTIAL JOB FUNCTIONS:

Greets patients on calls in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience.

Follow HIPPA policy guidelines at all times ensuring protection of confidential information.

Registers new and established patients, inputting all pertinent patient information accurately.

Completes assistance for patients who are uninsured or underinsured to apply for slide, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable.

Verifies patient health benefits, i.e., Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan, for billing and collection accuracy.

Submit prior-authorization request through insurance company if needed based on specialty/department.

Setup appointments with a navigator to assist patients that have no insurance or need assistance with insurance issues.

Schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care.

Communicates patient wait times with patients, and if excessive, gives other options for patients to pursue.

Educates patients on all services that are provided at Northshore.
Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction.
Attends meetings and training sessions as required.
Maintains a working knowledge of practice policies and procedures.
Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature.
90-days training in office before working remote.

Education
High School Diploma or the equivalent. Previous healthcare experience preferred, but not required.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity Statement
NorthShore Health Centers celebrates and supports the diversity of its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

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