544
call center manager jobs
T.Webber —Cold Spring, NY
Serve as field backup when customer demand is high. Help develop annual budgets, control expenses and meet or exceed plan for department.
$80,000 - $100,000 a year
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1d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
2d
West Bend Insurance Company —West Bend, WI
Plan and monitor workflow of assigned area including monitoring service center calls, work volume, and staffing levels on an intraday basis to meet service…
Estimated: $74.2K - $94K a year
Western Vista Credit Union —Cheyenne, WY
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by…
$53,125 - $79,688 a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
Estimated: $49.2K - $62.3K a year
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1d
MHA Systems Inc —Bismarck, ND
Presently all calls are of an inbound nature. Required: BA/BS Degree in Business Management or related field or equivalent years’ experience.
From $65,000 a year
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1d
Ted Pella, Inc. —Redding, CA
Maintain a current knowledge base, and answer questions of employees on procedures, policies, directives, etc. 10 key typing: 1 year (Preferred).
$24.60 - $34.40 an hour
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ACE Dental of Texas —Temple, TX
Dive deep into data to uncover insights and opportunities for optimizing performance and driving growth. From coordinating seamless appointment scheduling to…
$18.02 - $23.70 an hour
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Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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4d
Axiom Eco-Pest Control —Orem, UT
Monitor calls and provide coaching feedback. Take escalated calls, responding with urgency, clarity, and good decision-making. Collections experience is a plus.
$65,000 - $75,000 a year
Quick Apply
3d
MUSC —Charleston, SC
Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality…
Estimated: $75.7K - $95.8K a year
2d
Educational Federal Credit Union —Miami, FL
Monitors phone calls with contact center management, conducts side-by-side coaching and provides real-time feedback, motivation and recognition to all team…
Estimated: $58.7K - $74.3K a year
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2d
Virginia Eye Institute —Richmond, VA
Evaluate, manage and oversee all inbound and outbound Call Center systems including but not limited to telephone, e-mail, fax, and live chat functions.
Estimated: $77K - $97.5K a year
Quick Apply
9d
TotalMed —Parsippany, NJ
Implement training programs to enhance the skills and knowledge of call center agents and supervisors. The Call Center Director will lead, mentor, and develop…
$135,000 - $150,000 a year
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7h
Children's Dental FunZone —West Covina, CA
Develop, implement, and monitor call center KPIs such as service levels, answer rates, call conversion, and customer satisfaction scores.
$65,000 - $85,000 a year
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Hornbeck Chevrolet —Forest City, PA
Experience with CRM tools and lead management systems. Strategize and Execute:* Develop and implement strategies to enhance our lead-to-sale conversion.
$45,000 - $75,000 a year
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5d
Learning Network —Iowa
Evaluate team requirements for training and support, and create process documents, job aids, sample calls, scripts, checklists, and other resources to meet…
$65,000 - $75,000 a year
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SmithRx —Lehi, UT
Lead the deliverables around forecasting/staffing models for multiple channels and lines of business including but limited to inbound and outbound phone calls,…
Estimated: $89.5K - $113K a year
Quick Apply
1d
Micro-Tech Endoscopy —Ann Arbor, MI
Monitor/document the quality of transactions processed, incoming and outgoing telephone calls, images reviewed and provide continuous feedback to staff.
Estimated: $62.7K - $79.4K a year
Quick Apply
11d
COUNTRY DOCTOR COMMUNITY CLINIC —Seattle, WA
The salary scale for this position is between steps 0 and 19, depending on experience. The Call Center Supervisor is responsible for the management of the…
$31.25 - $44.00 an hour
Quick Apply
6d
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