686
call center manager jobs
AAA Oregon/Idaho —Lake Oswego, OR
Ability to analyze problems and make independent decisions using sound judgement. Able to work with diverse groups of employees and customers in a inclusive and…
$66,000 - $70,000 a year
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First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
Dialog Direct a Qualfon Company —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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4d
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Handle escalated customer inquiries and complaints.
$21 - $26 an hour
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9d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC —Artesia, CA
Develop and implement strategies to improve call center efficiency and effectiveness, including process improvements and technology enhancements.
$95,000 - $120,000 a year
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Kris Lindahl Real Estate —Roseville, MN
Create a Lead Manager training schedule for topics, areas to focus on, facilitation and guests. Track and monitor inbound leads per rep to ensure efficiency of…
From $75,000 a year
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10d
Climate Experts Inc —Melbourne, FL
Makes outbound calls when goals are not met. Review: Booking percentage goals weekly to see if goals are met, call recordings to ensure accurate classifications…
$50,000 - $90,000 a year
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Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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4d
Foodsmart —Remote
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family…
$120,000 - $140,000 a year
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11d
Peraton —Arlington, VA
Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support. A willingness to learn new tools and technologies and…
$86,000 - $138,000 a year
LaSenza / Current Media Group (Regent, L.P.) —Colorado Springs, CO
Set own priorities related to the organization's goals without direction from others. Ability to develop, review, and analyze reports.
$55,000 - $65,000 a year
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AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Collaborate with cross-functional teams to implement quality…
$41,600 - $50,000 a year
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8d
Qualfon —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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2d
1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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FOURANS LLC —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Supervise and coach call center Representatives.
$37 an hour
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5d
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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ReminderMedia —King of Prussia, PA
Determine individual coaching strategies and training needs by listening to service calls daily and developing a strategy that fits the individual employee but…
$60,000 - $70,000 a year
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11d
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