20 Best Market Manager jobs in Remote (Hiring Now!)

Mid Market Customer Success Manager
Contentsquare —Remote
Success Planning: Hold regular calls with customers to help them strategize best how to use the product(s) to achieve their goals, answer questions relating to…
$60,000 - $80,000 a year
Quick Apply
14d
Business Development Manager
ADT —Remote
Professional design and implementation experience. Work with the Sales Team in identifying market opportunities and developing and implementing a strategic…
$100,000 - $150,000 a year
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PLADS Leave Case Manager
Aflac —Remote
On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave …
$31,200 - $68,000 a year
Commercial Lines Account Manager
WAHVE —Chicago, IL
We have assignments available to help our _Property & Casualty independent retail broker _clients in *Commercial Lines for Account Manager or Customer Service…
Estimated: $52.7K - $66.8K a year
2d
Social Media Executive
We Dot Group —Delhi, NY
Responsible For Completing The Assigned Task By The Project Manager. Responsible For Completing Deliverables Of SMO And Increasing Likes & Engagement.
$15,000 - $20,000 a month
Quick Apply
1d
Account Executive - Tourism Industry
Carvertise —Washington State
Performs activities that develop high-potential self-gen leads; responds to all provided in-bound leads timely.
$50,000 - $100,000 a year
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Retail Manager
VIVO Kerala —Remote
_ *Minimum 3 to 5 years of field sales experience or retail management experience .*_. < Training , Activity and promotion : Need to coordinate with training…
$28,000 - $35,000 a month
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Medicare Manager
Infoperformance —Remote
As a Medicare Manager you will be responsible for managing licensed agents and continuously improving the performance. Job Types: Full-time, Contract.
Estimated: $82.3K - $104K a year
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3d
Manager, Customer Support
SevenRooms —Atlanta, GA
Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools.
$85,000 - $95,000 a year
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3d
Clinical Account Manager- Pharmacy Benefit Consultant
Health Strategy, LLC —Remote
The clinical AM utilizes their broad understanding of managed care pharmacy to develop and/or implement strategies to mitigate cost trend while improving health…
$150,000 - $180,000 a year
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3d
Freelance Community Manager (USA based)
Trashie —New York, NY
Experience: Proven experience in community management, social media management, or a related field. This role is crucial for maintaining our brand voice and…
Estimated: $47.5K - $60.1K a year
Quick Apply
Greenhouse Gas Inventory Manager
CoreWeave —New York, NY
Communicate complex technical information clearly and effectively to non-technical stakeholders. Bachelor's degree in Environmental Science, Sustainability,…
$120,000 - $150,000 a year
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9d
Consumer Engagement Manager
BroadPath —Remote
Lead, mentor, and develop sales agents. The Consumer Engagement Manager will oversee sales agents, manage client feedback processes, and implement initiatives…
Estimated: $66.8K - $84.6K a year
2d
Enterprise Customer Success Manager
Bonterra Tech —Remote
The Enterprise Client Success Manager will own the ongoing client experience, with a focus on ensuring the deep and successful adoption of our suite of SaaS…
$110,000 - $115,000 a year
10d
Regional Business Development Manager (Atlanta, GA)
Amare Medical Network, Inc. —Canonsburg, PA
Prospect and introduce Amare Medical Network to target accounts to develop new business and grow overall market share. Premium base pay + uncapped commission.
Estimated: $74.8K - $94.7K a year
Quick Apply
Strategic Enablement Manager, Go-to-Market Programs
HackerOne —Remote
Strong understanding of digital tools, platforms, and technologies used for enablement, including CRM, sales automation software, conversation intelligence,…
$129,200 - $186,700 a year
Quick Apply
11d
Sales Manager (Dialysis)
Ascend Clinical —Remote
Provide input of business plans on the market vision through desk research (legislation, market demand, trends and developments, competitor analysis).
$125,000 - $225,000 a year
Quick Apply
Business Development Manager - Semiconductors
IDE Technologies —Remote
Finger dexterity to work keyboard or operate tools, grasp tools and carry objects. Bachelor's degree in Environmental Engineering, Chemical Engineering,…
$140,000 - $160,000 a year
Quick Apply
Product Manager, Digital Health
Musical Health Technologies (MHT) aka SingFit —Remote
Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration or related field. Collaborate cross-functionally to prioritize product…
$125,000 a year
Quick Apply
9h
Customer Success Manager
Orita —New York, NY
Serving as the voice of the customer internally for our Product org and managing feedback loops. Create and carry-out Quarterly Business Reviews for customers,…
$100,000 - $140,000 a year
Quick Apply

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Mid Market Customer Success Manager

Contentsquare - Remote

Quick Apply

Job Details

Full-time $60,000 - $80,000 a year 14 days ago

Qualifications

Spanish
Mobile applications
3 years
Communication skills
Negotiation
Analytics
Mobile design

Full Job Description

As a Customer Success Manager (CSM), you will drive revenue growth and maximize customer lifetime value. Your primary responsibility will be to act as the primary point of contact for a multi-million dollar book of business: to understand client key business objectives, nurture and expand relationships, drive renewal rates, and identify opportunities to upsell additional products or services. You will build and maintain strong relationships with their customer contacts, focusing on executive leadership and strategic program managers.

This role will necessitate partnering closely with a large, cross-functional Contentsquare team - including members of Implementation, Enablement, Customer Experience, Sales, and Product - to ensure the customer is supported at every stage of their journey.

What you'll do:

Relationship Management: Develop and maintain a trusted advisor relationship with key customer stakeholders & executive sponsors
Executive Alignment: Prepare and lead strategic meetings that drive actionable and measurable outcomes and partnership success, including Strategic Business Reviews, and joint Success Planning
Success Planning: Hold regular calls with customers to help them strategize best how to use the product(s) to achieve their goals, answer questions relating to the product and keep customers informed of Contentsquare news and product updates
Business Reviews: Proactively lead and maintain ongoing relationships with Executive Sponsors through Strategic Business Reviews and Executive summaries, including sharing of best practices, thought leadership and industry trends
Drive Value: Align all partnership activities with key business objectives and measurable value outcomes, continuously demonstrate and communicate the value of our solutions to customers
Customer Advocacy: Act as the main point of contact and advocate for customers internally
Program Management: Collaborate cross-functionally with other departments within Contentsquare to aid them in the customer lifecycle, ensure the partnership's success, and ultimately secure customer renewal.
Subject Matter Expertise: Contribute to the customer’s digital CX strategy and optimization roadmap
Renewal Management: Drive renewals to successful completion in close collaboration with Sales to achieve gross retention targets
Commercial Discussions: Own the renewal process for ‘low growth’ accounts, developing and executing strategies to ensure high renewal rates and minimize churn
Upsell Identification: Collaborate with Sales teams to identify and drive growth opportunities contributing to upsell targets

What you'll need to succeed:

3-4 years experience as a customer success manager or similar customer-facing role (consulting, etc), with a strong track record of driving renewals and upsells in a SaaS or subscription-based business.
Highly organized, with the ability to manage a large and varied book of business (including differences in size, industry, and use case)
Exceptional relationship management, with an emphasis on the ability to build, maintain, and grow relationships at the executive level
Strong team player with the natural ability to collaborate effectively across departments and functions to achieve common goals while acting as the key decision-maker
Analytics mindset: comfortable analyzing digital customer experience metrics and leveraging insights to generate actionable recommendations for web and app optimizations
Proficient understanding of web and mobile app architecture, design, and development
Ability to thrive in a fast-paced, dynamic environment and effectively manage competing and changing priorities
Exceptional communication and negotiation skills, with the ability to influence and persuade at all levels of an organization
Spanish speaking is a bonus

This role also will include commission on top of the base salary range listed.

For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise.

Quick Apply

Market Manager jobs in Remote

Mid Market Customer Success Manager

Business Development Manager

PLADS Leave Case Manager

Commercial Lines Account Manager

Social Media Executive

Account Executive - Tourism Industry

Retail Manager

Medicare Manager

Manager, Customer Support

Clinical Account Manager- Pharmacy Benefit Consultant

Freelance Community Manager (USA based)

Greenhouse Gas Inventory Manager

Consumer Engagement Manager

Enterprise Customer Success Manager

Regional Business Development Manager (Atlanta, GA)

Strategic Enablement Manager, Go-to-Market Programs

Sales Manager (Dialysis)

Business Development Manager - Semiconductors

Product Manager, Digital Health

Customer Success Manager

What you'll do:

What you'll need to succeed:

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