686
call center manager jobs
Nation Safe Drivers —Boca Raton, FL
Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…
Estimated: $47.6K - $60.3K a year
Quick Apply
13d
West Bend Insurance Company —West Bend, WI
Plan and monitor workflow of assigned area including monitoring service center calls, work volume, and staffing levels on an intraday basis to meet service…
Estimated: $64.7K - $81.9K a year
Lake Express —Milwaukee, WI
This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and…
$17 an hour
Quick Apply
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
Quick Apply
11d
Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
Quick Apply
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $100,000 a year
Quick Apply
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Handle escalated customer inquiries and complaints.
$21 - $26 an hour
Quick Apply
9d
AAA Oregon/Idaho —Lake Oswego, OR
Ability to analyze problems and make independent decisions using sound judgement. Able to work with diverse groups of employees and customers in a inclusive and…
$66,000 - $70,000 a year
Quick Apply
Confidential —Austin, TX
Collaborate with senior management to develop and execute strategies for improving social media customer experience.
From $60,000 a year
Quick Apply
10d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
Quick Apply
4d
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
Pinpoint Scaling —Remote
Perform onboarding calls with new clients to get them acquainted with our process. Review campaign data and identify trends to develop strategic recommendations…
$4,000 - $6,000 a month
Quick Apply
12d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
Quick Apply
10d
TransPerfect —El Paso, TX
Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA. Manage financial plan for site.
Estimated: $82.7K - $105K a year
Quick Apply
MaxxSouth Broadband —Booneville, MS
Consistency in the implementation of all practices and procedures within the team. Coaching and motivation of their assigned team to meet and exceed where…
Estimated: $34.8K - $44.1K a year
Quick Apply
North Central Mental Health Services, Inc. —Columbus, OH
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…
$26 an hour
Quick Apply
6d
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
Quick Apply
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
Quick Apply
ReminderMedia —King of Prussia, PA
Determine individual coaching strategies and training needs by listening to service calls daily and developing a strategy that fits the individual employee but…
$60,000 - $70,000 a year
Quick Apply
11d
Do It Right Plumbers Inc. —Orange, CA
Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both…
$80,000 - $96,000 a year
Quick Apply
1d
I want to receive the latest job alert for call center manager
By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.