765
call center manager jobs
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $89,000 a year
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Mr. Rooter —Gladstone, OR
In this role you will lead the team responsible for the customer calls, texts, and emails that fill our appointment schedule as well as the dispatching function…
Estimated: $48.2K - $61K a year
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Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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West Bend Insurance Company —West Bend, WI
Plan and monitor workflow of assigned area including monitoring service center calls, work volume, and staffing levels on an intraday basis to meet service…
Estimated: $64.7K - $81.9K a year
Texas Trust Credit Union —Arlington, TX
Responsible for attending and delegating internal committees and branch fraud calls, monthly community fraud meetings, and partnering with other FI’s, Law…
Estimated: $48.2K - $61.1K a year
Quick Apply
5d
Access Medical Laboratories —Jupiter, FL
Strong problem-solving skills to identify customer service issues and develop effective solutions that improve customer satisfaction.
$80,000 - $90,000 a year
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6d
Capital Vacations —Myrtle Beach, SC
Administer escalated calls from Internal departments, owners, and guests. The Owner Care Supervisor interacts with Resort guests and Owners, providing…
Estimated: $35.1K - $44.5K a year
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CR&R Inc —Stanton, CA
Monitor Real Time Display of agents status to provide assistance and ensure adequate phone coverage to achieve service level goal.
$66,560 a year
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9d
Rightway Healthcare —Denver, CO
Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer…
$65,000 - $90,000 a year
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4d
Climate Experts Inc —Melbourne, FL
Makes outbound calls when goals are not met. Review: Booking percentage goals weekly to see if goals are met, call recordings to ensure accurate classifications…
$50,000 - $90,000 a year
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TransPerfect —El Paso, TX
Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA. Manage financial plan for site.
Estimated: $82.7K - $105K a year
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MetaSource —Bristol, PA
Monitor and Guide: Observe service calls to ensure employee tone, technical accuracy, and conformity to company policies and procedures.
$20 an hour
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FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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Dialog Direct —Highland Park, MI
Handles payroll and all administrative duties including required technical tools for QA, shift schedules, rest day. Call center: 5 years (Preferred).
Up to $25 an hour
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4d
Do It Right Plumbers Inc. —Orange, CA
Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both…
$80,000 - $96,000 a year
Quick Apply
1d
ReminderMedia —King of Prussia, PA
Determine individual coaching strategies and training needs by listening to service calls daily and developing a strategy that fits the individual employee but…
$60,000 - $70,000 a year
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11d
1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
BroadPath —Remote
Monitor and evaluate teams calls on a daily/weekly basis. Assists the team with escalated calls as needed. Monitors team chat to answer questions and discuss…
Estimated: $39.6K - $50.1K a year
4d
Gainwell Technologies LLC —Boise, ID
Monitors progress and number of telephone calls made. Bachelor's degree in business management, computer science or related field preferred.
$75,700 - $108,100 a year
10d
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