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call center manager jobs
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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6d
RJ Promotions, Inc. —Saint Joseph, MO
Conduct sales calls with prospective and current customers to achieve weekly, monthly and annual sales goals. Attend competitor events and follow-up on leads.
$35,568 - $60,000 a year
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Catholic Health System, Inc. —Buffalo, NY
Bachelor’s degree in related field (i.e., healthcare, business, marketing, or a related field) required. The Director will work to develop and operationalize…
$110,000 - $165,000 a year
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DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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Munz Roofing and Siding —Bristol, PA
Conduct daily listening phone calls to ensure reps are given the best experience possible to our customers. You will play a pivotal role in optimizing customer…
$60,000 - $68,000 a year
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Dior Construction —Bergenfield, NJ
Answer inbound calls and make outbound calls when service levels increase, leading by example and supporting the team during peak demand.
$70,000 - $110,000 a year
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Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $81.6K - $103K a year
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Asbury —Denver, CO
Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.
$200,000 - $300,000 a year
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Level 10 Coatings —Crown Point, IN
Proficient computer and telephone communication skills. Provide front-line direction to the Call Center Agents. Lead team meetings with call center staff.
$50,000 - $90,000 a year
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MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
Quick Apply
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
Quick Apply
8d
Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
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5d
Aramark —Boston, MA
Bachelor?s Degree in appropriate field with 2-3 years of technical experience in the appropriate facility services environment required.
Estimated: $56.4K - $71.4K a year
Brightree —Remote
Serves as mentor to Customer Service Representatives and enables them to develop their abilities, including identify issues through the monitoring of queues,…
$72,000 - $108,000 a year
6d
ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
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18h
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