687
call center manager jobs
BCI Acrylic —Libertyville, IL
The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…
$65,000 a year
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9d
Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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13d
Asbury —Denver, CO
Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.
$200,000 - $300,000 a year
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Robert Half —Wilmington, DE
Handle and resolve escalated calls to reasonable conclusions. This person will serve as a training resource for the department, assist in monitoring the…
$45,000 - $55,000 a year
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2d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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4d
Kris Lindahl Real Estate —Roseville, MN
Create a Lead Manager training schedule for topics, areas to focus on, facilitation and guests. Track and monitor inbound leads per rep to ensure efficiency of…
From $75,000 a year
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10d
1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
LaSenza / Current Media Group (Regent, L.P.) —Colorado Springs, CO
Set own priorities related to the organization's goals without direction from others. Ability to develop, review, and analyze reports.
$55,000 - $65,000 a year
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Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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WindowWall —Tampa, FL
Previous leadership experience with drive to succeed and patience to train others. Excellent communication skills including persuasive speaking, active…
$65,000 - $100,000 a year
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4d
The ACI Group, Inc. —Newark, DE
No calls, inquiries, or Third-Party Vendors please. Supervises functional areas or department account leads on smaller sized or segments of larger accounts to…
$55,500 - $79,300 a year
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New York Psychotherapy and Counseling Center NYPCC —Bronx, NY
Handle all escalating calls with the goal to maintain client satisfaction. Manage a team of 30-45 call center representative to ensure effective internal…
$55,000 - $65,000 a year
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ProEdge Remodeling by Custom Built, Inc. —Windsor, CT
Strong ability in recruiting, training and developing other call center agents. Excellent telephone communication skills with *outbound calling experience a…
$35,000 - $75,000 a year
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4d
Call the Car —Diamond Bar, CA
Design, implement and maintain quality assurance processes to ensure agents maintain a high level of professionalism and customer service on the phone.
$70,000 - $84,000 a year
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1d
Proper Hospitality LLC —Austin, TX
Evaluate and implement call center technologies and tools to enhance efficiency and customer experience. Bachelor’s degree in Hospitality Management, Business…
$95,000 - $125,000 a year
3d
Regency Supply —Remote
Process inbound/outbound customer calls using a personal/conversational approach. Provide administrative assistance to Account Managers - e.g. product guide…
$24.03 - $26.44 an hour
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Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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4d
Falck Global Assistance —Lake Mary, FL
Continuously monitor calls and cases across a sample of transaction types to ensure performance metrics are consistently achieved. Job Type:* Exempt Full-time.
Estimated: $81.6K - $103K a year
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Aeroflow Healthcare —Asheville, NC
Bachelor's degree in Business Administration, Communications, or a related field preferred. Problem-Solving: Strong problem-solving skills, with the ability to…
$60,000 - $65,000 a year
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