762
call center manager jobs
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
4d
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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11d
Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $86.8K - $110K a year
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12d
Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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13d
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
Quick Apply
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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4d
1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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CR&R Inc —Stanton, CA
Monitor Real Time Display of agents status to provide assistance and ensure adequate phone coverage to achieve service level goal.
$66,560 a year
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9d
Inktel Contact Center Solutions —Doral, FL
Advanced degree or project management certification a plus. Experience with projects of a more technical nature such as 3rd-party integrations, enterprise…
$85,000 - $100,000 a year
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12d
WindowWall —Tampa, FL
Previous leadership experience with drive to succeed and patience to train others. Excellent communication skills including persuasive speaking, active…
$65,000 - $100,000 a year
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4d
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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BROWN SECURITY SOLUTIONS —Hamburg, NY
Handle incoming and outgoing correspondence, including emails and phone calls. Run monthly call reports, PM schedule management, answering phones, etc.
$20 - $25 an hour
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Quantum 3 Media —Remote
Supervise a team of 20-25 remote Bilingual and English-speaking agents who place outbound calls. We qualify opted-in customers and if they are eligible, we…
$19 an hour
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5d
ReminderMedia —King of Prussia, PA
Determine individual coaching strategies and training needs by listening to service calls daily and developing a strategy that fits the individual employee but…
$60,000 - $70,000 a year
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11d
BroadPath —Remote
Monitor and evaluate teams calls on a daily/weekly basis. Assists the team with escalated calls as needed. Monitors team chat to answer questions and discuss…
Estimated: $39.6K - $50.1K a year
4d
Gainwell Technologies LLC —Boise, ID
Monitors progress and number of telephone calls made. Bachelor's degree in business management, computer science or related field preferred.
$75,700 - $108,100 a year
10d
Zipongo —Remote
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family…
$120,000 - $140,000 a year
11d
FOURANS LLC —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Supervise and coach call center Representatives.
$37 an hour
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4d
Linguava Interpreters Inc —Portland, OR
Manage coaching, training and assigning roles/ tasks to supervisors, team leads, and call center agents to make sure the department stays on track to fulfill…
Estimated: $62.9K - $79.6K a year
Quick Apply
5d
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