20 Best Member Services Representative jobs in Boston, MA (Hiring Now!)

Operating Room Nurse Manager
Brigham and Women's Hospital (BWH) —Boston, MA
Current/valid nursing license in the Commonwealth of Massachusetts. The *I CARE* Standards guide me in my interactions with patients, family members, visitors,…
Estimated: $122K - $155K a year
Quick Apply
Wellness Nurse
Arbors at Stoneham —Stoneham, MA
Must have a current, valid Registered or Practical Nursing License (in the state in which you are applying) along with knowledge of aging and disability issues.
Estimated: $73.6K - $93.1K a year
Quick Apply
Neurosurgery Nurse Manager, Operating Room
Brigham and Women's Hospital (BWH) —Boston, MA
Current/valid nursing license in the Commonwealth of Massachusetts. Nursing license in the Commonwealth of Massachusetts (Preferred).
Estimated: $119K - $151K a year
Quick Apply
Outpatient Registered Nurse - RN
Fresenius Medical Care —Chelsea, MA
Must meet the practice requirements in the state in which he or she is employed. The registered professional nurse (CAP RN 1) position is an entry level…
Estimated: $78.9K - $99.9K a year
Quick Apply
Board Certified Behavior Analyst (BCBA)
InBloom Autism Services —Woburn, MA
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of…
$70,000 - $80,000 a year
Quick Apply
Senior Project Coordinator
Tom Curren Companies —Newton, MA
Create, manage, and publish daily production schedule for 8-12 paint, carpentry, remodeling field crews. Update and maintain the production schedule daily for…
From $60,000 a year
Quick Apply
Call Center Representative I
City of Boston Credit Union —South Boston, MA
OVERVIEW: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member…
$29.34 an hour
Quick Apply
Pre-K Teacher, Guaranteed Paid Time Off
Little Sprouts, LLC —Dedham, MA
Whether you have recently earned your Early Childhood Certification, are a field veteran, or are looking to evolve your classroom experience, Little Sprouts may…
$19 - $23 an hour
Quick Apply
Patient Service Representative (Remote)
Boston Medical Center —Boston, MA
The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or…
Estimated: $37.2K - $47.2K a year
22h
Daycare Teacher, Guaranteed Paid Time Off
Little Sprouts, LLC —Dedham, MA
Whether you have recently earned your Early Childhood Certification, are a field veteran, or are looking to evolve your classroom experience, Little Sprouts may…
$19.50 - $24.00 an hour
Quick Apply
Toddler Teacher, Guaranteed Paid Time Off
Little Sprouts, LLC —Belmont, MA
Whether you have recently earned your Early Childhood Certification, are a field veteran, or are looking to evolve your classroom experience, Little Sprouts may…
$18 - $21 an hour
Quick Apply
Member Services Representative, AACU Branch Operations
American Airlines —Boston, MA
Post deposits and process loan payments. Must have cash handling, sales, or a combination of customer service and financial institution experience within the…
Estimated: $40.8K - $51.7K a year
5d
Sales Consultant - Solar
Trinity Solar Careers —Brockton, MA
Proficient with CRM systems and video conferencing tools. Respond promptly and professionally to inquiries and leads generated through marketing efforts or…
Quick Apply
Physical Therapist Assistant -- In-Home Outpatient Therapy
Powerback Rehabilitation —Medford, MA
Must have a valid license in the state(s) of practice, or proof of license eligibility. Must have a valid driver's license or reliable, independent…
$28.50 - $34.50 an hour
Quick Apply
Registration Services Representative
Mass General Brigham —Boston, MA
The Registration Service Representative contributes to a positive hospital experience for patients and families through courteous telephone interactions and…
Estimated: $37.7K - $47.7K a year
6d
Member Services Representative
Commonwealth Care Alliance —Boston, MA
Working Conditions*: The MSR position requires the ability to sit at a desk in a call center or home office, while talking on the telephone and using the…
Estimated: $31.3K - $39.6K a year
Quick Apply
4d
Funeral Director***$7,000 Sign-on Bonus Offered!!!***
Neptune Cremation Service —Cambridge, MA
Valid driver’s license with ability to drive within designated territory. The ideal candidate will have an active Funeral Director license, a professional…
$85,000 - $100,000 a year
Quick Apply
1d
Member Services Representative-Call Center
Tremont Credit Union —Milton, MA
Serve members' financial needs by facilitating the processing of account transactions, including share and other deposit accounts, loan payments and other…
Estimated: $38.6K - $48.9K a year
Quick Apply
Welcome Center Representative
YMCA of Greater Boston —Boston, MA
Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety…
$18 an hour
Quick Apply
Occupancy Specialist - Lenox / Camden Apartments
Beacon Communities LLC —Boston, MA
Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi database. Coordinates and maintains waiting list.
Estimated: $45.4K - $57.5K a year
Quick Apply

I want to receive the latest job alert for Member Services Representative in Boston, MA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operating Room Nurse Manager

Brigham and Women's Hospital (BWH) - Boston, MA

Quick Apply

Job Details

Full-time Estimated: $122K - $155K a year

Benefits

Health insurance

Qualifications

Nursing
Management
OR experience
3 years
Master's degree
CNOR
Supervising experience
Master of Nursing
Perioperative care
MSN
Leadership
Communication skills

Full Job Description

Organization: Brigham and Women's Hospital (BWH)

Job: Nursing-Management

Standard Hours: 40

Recruiting Department: BWH Nursing / Patient Care Services

GENERAL OVERVIEW:

Operating Room Nurse Manager – Evenings

The Brigham and Women’s Hospital Operating Room has 48 rooms with 1 hybrid OR and 2 AMIGO rooms. We are an academic medical center with programs supporting Burn Trauma, Comprehensive Stroke, Cardiac, Lung and Renal Transplant, robotic surgery and other complex surgical services to support our patient population.

The OR Nurse Manager is an important member of the unit-based leadership team in clinical practice environments to extend leadership presence and provide clinical support. In this role, the OR Manager provides nursing leadership supporting varied specialties of the Operating Room at Brigham and Women's Hospital.

Under the leadership/direction of the Nurse Director of the Operating Room, the OR Manager is a representative of the Department of Nursing and supports the Nurse Director in translating the vision and values of the department at the unit level for the purpose of meeting the needs of patients and families and in creating a therapeutic, healing patient/family-centered practice environment.

The OR Manager helps to develop the very best staff, assists with assessing clinical patterns within populations, and facilitates mobilization/allocation of resources to meet the immediate needs of patients and families. The OR Manager may perform leadership functions as developmentally appropriate under the mentorship and coaching of the Nurse Director and may be assigned the management of specific projects. This role requires rotating overlap of shifts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

A. Professional Practice Environment

Provides support in the environment to facilitate excellent nursing practice.
Promotes and supports the Department of Nursing vision, as well as unit-based mission, values and goals.
Facilitates true collaboration, effective communication and respect for diverse perspectives through role-modeling and coaching clinical staff and members of the interprofessional team.
Participates in daily huddles/rounds with clinical staff for the purpose of clinical consultation, coaching and problem solving.

B. Personnel Management

Manages day-to-day staffing based on unit-based guidelines approved by the Nurse Director.
Manages resources in a changing environment by allocating resources to respond to dynamic changes in patient census and acuity.
Provides guidance to clinical staff on patient assignments with continuity of care and knowing the patient as a core value in addition to facilitating the development of clinical staff.
Participates in scheduling and approving requests from clinical staff under the direction of the Nurse Director.
Participates in the investigation and administration of corrective action under the direction of the Nurse Director/Nurse Administrator.
Provides Nurse Director with recommendations for corrective action and performance improvement plans.
Provides Nurse Director with recommendations for evaluations for clinical staff.
Provides support to staff in clinical support roles under the direction of the Nurse Director.
Performs evaluations of support staff under the direction of the Nurse Director.
Develops education and training for support staff and works with the Nurse Director to integrate these groups into the larger interprofessional team.

C. Clinical Leadership

Functions as a clinical expert emulating the vision and mission of the Department of Nursing.
Interprets policies and procedures for staff members.
Implements and monitors unit-based standards.
Facilitates and expedites patient flow to ensure that patients and families receive appropriate and timely care in the operating room.

D. Professional Development

Participates in self-performance appraisal in an ongoing manner.
Seeks feedback from his/her respective Nurse Director and other colleagues.
Shares strengths and areas to be developed with others.
Identifies opportunities to continue to develop leadership skills and expertise.
Understands stages of nursing practice development.
Provides developmentally appropriate coaching and clinical consultation to clinical staff.
Supports all staff in identifying and participating in professional developmental activities.

E. Project Management

Provides leadership and participates in unit-based projects under the direction of the Nurse Director.
Promotes and assists with the implementation of clinical practice changes and quality initiatives on the patient care unit.
Engages clinical staff in the implementation and evaluation of clinical practice changes on the patient care unit.

F. Patients and Families

Facilitates all patients and families feeling known by clinical staff.
Guides clinical staff in the development of a plan of care that is culturally sensitive and honors the uniqueness of each patient and family.
Provides coaching and mentoring with clinical staff to facilitate the development of partnerships with patients and families.
Provides consultation to clinical staff in the management of challenging patients and families.
Participates in family meetings with the Nurse Director.
Facilitates family meetings in the Nurse Director’s absence in consultation with Executive Director/Nurse Administrator or available leadership.

QUALIFICATIONS:

Current/valid nursing license in the Commonwealth of Massachusetts.
Master’s degree in Nursing (MSN) required.
Perioperative experience required with a minimum of 3 years of current operating room experience.
Leadership experience strongly preferred.
CNOR preferred.
Cardiothoracic experience required.

SKILLS AND ABILITIES REQUIRED:

Demonstrates clinical expertise in assigned area.
Demonstrates ability to utilize management concepts in the direct supervision of nursing and non-nursing personnel.
Demonstrates effective decision-making ability and provides leadership to nursing and non-nursing personnel.
Demonstrates effective interpersonal communication skills.

SUPERVISORY RESPONSIBILITIES:

Responsible for supervising directly and indirectly a staff of registered nurses and technical and support personnel.

ACCOUNTABILITY:

Reports to the Nurse Director of the designated area.

WORKING CONDITIONS:

Works in a variety of patient care environments where there is exposure to communicable disease and hazardous material.

The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless and high-quality patient and family-centered care.

C. I will Communicate my commitment to high-quality performance.

A. I will Appear and act as a professional.

R. I will Respect all individuals.

E. I will Extend myself.

EEO Statement
Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Job Type: Full-time

Benefits:

Health insurance

Schedule:

Rotating shift

Work setting:

In-person

Work Location: In person

Quick Apply

Member Services Representative jobs in Boston, MA

Operating Room Nurse Manager

Wellness Nurse

Neurosurgery Nurse Manager, Operating Room

Outpatient Registered Nurse - RN

Board Certified Behavior Analyst (BCBA)

Senior Project Coordinator

Call Center Representative I

Pre-K Teacher, Guaranteed Paid Time Off

Patient Service Representative (Remote)

Daycare Teacher, Guaranteed Paid Time Off

Toddler Teacher, Guaranteed Paid Time Off

Member Services Representative, AACU Branch Operations

Sales Consultant - Solar

Physical Therapist Assistant -- In-Home Outpatient Therapy

Registration Services Representative

Member Services Representative

Funeral Director$7,000 Sign-on Bonus Offered!!!

Member Services Representative-Call Center

Welcome Center Representative

Occupancy Specialist - Lenox / Camden Apartments

Job Seeker Tools

Employer Tools

Browse

Stay Connected