566
call center manager jobs
Diaz Manufacturing —Montrose, PA
This position will also have “hands on” duties including assisting walk-in customers with their questions about our products, orders and payments; answer phones…
Estimated: $46.9K - $59.3K a year
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Better Debt Solutions —Irvine, CA
Listen to live and recorded phone calls to understand agent performance and review KPI standards. Lead and manage a team of agents to ensure exceptional service…
$85,000 - $100,000 a year
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CFG Bank —Baltimore, MD
Oversee customer calls, providing accurate and satisfactory answers to queries. The Call Center Manager is responsible for overseeing operations and ensuring…
Estimated: $46.5K - $58.8K a year
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Inktel Contact Center Solutions —South Florida, FL
A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results.
$50,000 - $60,000 a year
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9d
Aucera —Athens, GA
Train, develop, and motivate your agents to exceed set performance goals. Utilize monitoring systems to effectively evaluate and impact performance.
$30,000 - $34,000 a year
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Sybaritic Inc —Minneapolis, MN
Oversee all field corrections through full phase implementation and documentation. Oversee daily operation of customer service and technical service department…
$30 - $35 an hour
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Brothers Food Service —Austin, TX
Responsible for overall order entry process - review flow accuracy, ensure cut off times are adhered to communicate with Sales Management regarding potential…
$45,000 - $55,000 a year
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IQVIA —Remote
Provide program start up and ongoing operational oversight and direction including contact center analysis and resource management.
$115,000 - $130,000 a year
14h
Advanced Call Center Technologies, LLC —Harlingen, TX
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. Call Center: 2 years (Preferred).
Estimated: $43.2K - $54.7K a year
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8d
Presidential Bank —Bethesda, MD
Additionally, they will need to have the ability to stay calm in stressful situations and develop a strong grasp on the company’s products, services and…
Estimated: $58.6K - $74.2K a year
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Aeroflow Healthcare —Asheville, NC
Bachelor's degree in Business Administration, Communications, or a related field preferred. Problem-Solving: Strong problem-solving skills, with the ability to…
$60,000 - $65,000 a year
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MSTS —Brookline, MA
Lead by example by handling escalated calls, resolving customer complaints, and providing guidance to team members. Job Types: Full-time, Contract.
$67,000 - $71,000 a year
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2d
Great Lakes Credit Union —Chicago, IL
Remain in compliance with all applicable federal and state laws, rules, and regulations. Exercise discretion and independent judgment in interpreting digital…
$71,718.00 - $83,252.07 a year
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WHC FTC, LLC —Fort Collins, CO
Acting as an information source and answering operator or agents questions, assigning tasks, following up and giving instructions as needed.
$55,000 - $60,000 a year
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6d
UCI, Inc. —Irvine, CA
Supervise a team of Lead Generators making high-volume outbound calls. Work/life balance - your nights and weekends are your own.
From $66,560 a year
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Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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14d
MaxxSouth Broadband —Booneville, MS
Monitors sales data to ensure that the department hits its quotas and maintains proper customer experience KPIs by monitoring 100% of customer calls with an…
Estimated: $52K - $65.9K a year
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2d
Independence Blue Cross —Philadelphia, PA
Manages initiatives, driving cross-functional collaboration that ensures prompt resolution of issues. Must be able to develop and maintain a comprehensive,…
Estimated: $104K - $132K a year
FB Doors —Hialeah, FL
The successful applicant will be responsible for directing agents’ workflow and workload as well as handling complaints, concerns and questions from customers.
Estimated: $51.3K - $65K a year
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9d
Digital Forensics Corp. —Cleveland, OH
Set performance goals and targets for Sales agents. Develop and implement strategies to improve Sales Team performance and efficiency.
$80,000 a year
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6d
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