568
call center manager jobs
Nation Safe Drivers —Boca Raton, FL
Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…
Estimated: $47.6K - $60.3K a year
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13d
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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11d
Cleaner's Supply —Conklin, NY
Conduct regular monitoring and evaluation of calls and customer interactions. Bachelor’s degree in business administration, management, or a related field …
$60,000 - $70,000 a year
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6d
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $89,000 a year
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Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
4d
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Handle escalated customer inquiries and complaints.
$21 - $26 an hour
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9d
HIRESIGMA PRIVATE LIMITED —New Hampshire
Call center management: 5 years (Required). Bachelor’s and/or 5 years’ experience in call center management required.
$44,388.46 - $70,000.00 a year
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2d
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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MaxxSouth Broadband —Booneville, MS
Consistency in the implementation of all practices and procedures within the team. Coaching and motivation of their assigned team to meet and exceed where…
Estimated: $34.8K - $44.1K a year
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Texas Trust Credit Union —Arlington, TX
Responsible for attending and delegating internal committees and branch fraud calls, monthly community fraud meetings, and partnering with other FI’s, Law…
Estimated: $48.2K - $61.1K a year
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5d
Lightcurve ( formerly Rainier Connect) —Tacoma, WA
*Education:* Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.
$68,000 - $78,000 a year
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12d
Access Medical Laboratories —Jupiter, FL
Strong problem-solving skills to identify customer service issues and develop effective solutions that improve customer satisfaction.
$80,000 - $90,000 a year
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6d
Confidential —Austin, TX
Collaborate with senior management to develop and execute strategies for improving social media customer experience.
From $60,000 a year
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10d
CR&R Inc —Stanton, CA
Monitor Real Time Display of agents status to provide assistance and ensure adequate phone coverage to achieve service level goal.
$66,560 a year
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9d
Robert Half —Wilmington, DE
Handle and resolve escalated calls to reasonable conclusions. This person will serve as a training resource for the department, assist in monitoring the…
$45,000 - $55,000 a year
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2d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
Quick Apply
4d
Climate Experts Inc —Melbourne, FL
Makes outbound calls when goals are not met. Review: Booking percentage goals weekly to see if goals are met, call recordings to ensure accurate classifications…
$50,000 - $90,000 a year
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JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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10d
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