564
call center manager jobs
TransPerfect —El Paso, TX
Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA. Manage financial plan for site.
Estimated: $82.7K - $105K a year
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Level 10 Coatings —Crown Point, IN
Proficient computer and telephone communication skills. Provide front-line direction to the Call Center Agents. Lead team meetings with call center staff.
$50,000 - $90,000 a year
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Qualfon —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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2d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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10d
Capitol Bridge —Chester, VA
About Capitol Bridge * Founded in 2012, Capitol Bridge is based in Arlington, Virginia and is a SBA 8(a) Certified Small Disadvantaged Business with proven…
$62,212 a year
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LaSenza / Current Media Group (Regent, L.P.) —Colorado Springs, CO
Set own priorities related to the organization's goals without direction from others. Ability to develop, review, and analyze reports.
$55,000 - $65,000 a year
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Inktel Contact Center Solutions —South Florida, FL
A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results.
$50,000 - $60,000 a year
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12d
1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
Team Rooter —Sun Valley, CA
*Process Improvement:* Collaborate with other departments to streamline workflows, develop best practices, and implement process improvements to enhance overall…
$49,000 - $53,000 a year
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FOURANS LLC —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Supervise and coach call center Representatives.
$37 an hour
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5d
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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UCI, Inc. —Irvine, CA
Supervise a team of Lead Generators making high-volume outbound calls. Work/life balance - your nights and weekends are your own.
From $66,560 a year
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Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $86.8K - $110K a year
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12d
Medtronic —San Antonio, TX
Establish exceptional relationships with field sales partners and other staff to ensure sales targets are met or exceeded daily/weekly/quarterly/annually.
$60,000 a year
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Dermatology Group —Paterson, NJ
Develop and implement strategies to improve call center efficiency and productivity. Monitor and evaluate call center performance metrics to ensure targets are…
$21.71 - $26.14 an hour
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Weltman, Weinberg & Reis Co., LPA —Dublin, OH
Assist staff with collection activities in difficult cases, handle escalated calls and listen to calls to ensure that staff is setting proper expectations and…
From $52,000 a year
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Hyundai Motor America —Fountain Valley, CA
Exercise independent judgement to develop business requirements, test scripts, and performs user acceptance testing as required. ~ Bachelor’s degree required.
$86,800 - $124,000 a year
Maxi Aids Inc —Farmingdale, NY
Our company is a Mail Order, Catalog company which has an active customer service / order entry department in order to satisify our incoming phone calls, emails…
$42,000 - $49,500 a year
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WindowWall —Tampa, FL
Previous leadership experience with drive to succeed and patience to train others. Excellent communication skills including persuasive speaking, active…
$65,000 - $100,000 a year
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4d
Progistics Distribution —Henderson, NV
Answer overflow of incoming calls and make outbound calls as needed. Monitor inbound calls and staff availability using tools in Five9 to ensure we are meeting…
$20 - $25 an hour
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9d
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