call center manager jobs

DaBella —Hillsboro, OR3.6

Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Schedule: Monday - Friday 6-2PM or 1-9PM.

Mac 5 Services —Rockledge, FL2.7

Bachelor’s degree in business administration, management, or a related field preferred. Proven experience in customer service management, preferably in the…

Uline —Hudson, WI3.1

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

Universal Atlantic Systems LLC (UAS) —Paoli, PA3.2

Handle escalated calls from service team members addressing customer issues (internal or external) that require management oversight.

MaxxSouth Broadband —Booneville, MS3.1

Consistency in the implementation of all practices and procedures within the team. Coaching and motivation of their assigned team to meet and exceed where…

Linguava Interpreters Inc —Portland, OR4.7

Manage coaching, training and assigning roles/ tasks to supervisors, team leads, and call center agents to make sure the department stays on track to fulfill…

Confidential —Plainville, CT

The ideal candidate will have several years of experience managing a call center, exceptional communication and leadership skills, and a track record of success…

FreedomCare —Remote4.2

Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…

Asbury —Denver, CO3.3

Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.

American Home Design —Goodlettsville, TN4

Setting appointments: Make outbound calls to homeowners as needed to schedule a free water test. Verification Calls: Conduct verification calls for scheduled…

Brio Water Technology, Inc. —Industry, CA3

Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…

Advocate Health Advisors, LLC —Remote3.9

Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.

Case Western Reserve University —Cleveland, OH4

Education: Bachelor’s degree in related field,. Maintain knowledge of all applicable federal, state and, local regulations governing purchases and contracts…

Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI2.9

Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.

Reliasure Insurance Services LLC —Delray Beach, FL

Take over calls from agents when they are unable to close deals, demonstrating effective closing techniques and securing customer commitments.

Dialog Direct —Highland Park, MI3

Handles payroll and all administrative duties including required technical tools for QA, shift schedules, rest day. Area of expertise/Minimum Requirements:*.

Veteran Government Services LLC —Alexandria, VA3

Monitor and evaluate agent performance, including live call and recorded calls to ensure call center agents meet or exceed client performance requirements.

American business solutions inc —Boston, MA

\*\*Responsibilities:\*\* - Manage and supervise a team of customer service representatives - Monitor call center operations to meet performance goals and…

RJ Promotions, Inc. —Saint Joseph, MO

Conduct sales calls with prospective and current customers to achieve weekly, monthly and annual sales goals. Attend competitor events and follow-up on leads.