687
call center manager jobs
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
AAA Oregon/Idaho —Lake Oswego, OR
Ability to analyze problems and make independent decisions using sound judgement. Able to work with diverse groups of employees and customers in a inclusive and…
$66,000 - $70,000 a year
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Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $86.8K - $110K a year
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12d
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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12d
Robert Half —Wilmington, DE
Handle and resolve escalated calls to reasonable conclusions. This person will serve as a training resource for the department, assist in monitoring the…
$45,000 - $55,000 a year
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2d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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3d
LaSenza / Current Media Group (Regent, L.P.) —Colorado Springs, CO
Set own priorities related to the organization's goals without direction from others. Ability to develop, review, and analyze reports.
$55,000 - $65,000 a year
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1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
ACE Dental of Texas —Temple, TX
Dive deep into data to uncover insights and opportunities for optimizing performance and driving growth. From coordinating seamless appointment scheduling to…
$18.02 - $23.70 an hour
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Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Handle escalated customer inquiries and complaints.
$21 - $26 an hour
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9d
MetaSource —Bristol, PA
Monitor and Guide: Observe service calls to ensure employee tone, technical accuracy, and conformity to company policies and procedures.
$20 an hour
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Capital Vacations —Myrtle Beach, SC
Administer escalated calls from Internal departments, owners, and guests. The Owner Care Supervisor interacts with Resort guests and Owners, providing…
Estimated: $35.4K - $44.8K a year
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9d
Virginia Green Lawn Care —Henrico, VA
Bachelor's degree in business administration, hospitality management, or a related field. Certification in customer service management or a related field (e.g.,…
Estimated: $52.5K - $66.5K a year
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6d
Foodsmart —Remote
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family…
$120,000 - $140,000 a year
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11d
Medtronic —San Antonio, TX
Establish exceptional relationships with field sales partners and other staff to ensure sales targets are met or exceeded daily/weekly/quarterly/annually.
$60,000 a year
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Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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North Central Mental Health Services, Inc. —Columbus, OH
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…
$26 an hour
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6d
CR&R Inc —Stanton, CA
Monitor Real Time Display of agents status to provide assistance and ensure adequate phone coverage to achieve service level goal.
$66,560 a year
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9d
Do It Right Plumbers Inc. —Orange, CA
Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both…
$80,000 - $96,000 a year
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1d
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